Crystal Arbor
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An AI employee for 1- to 5-truck home-service shops

Your phone rang at 10:47 PM.
Crystal answered it.

A missed call is a lost job. Crystal texts the caller back in seconds, quotes from your price book, and books the slot on your Board. In the morning you read what she did.

$399 for 90 days. No contract, and nothing renews on its own.

Ridgeline Plumbing · text threadTonight
Missed call from (602) 555‑0134 · 10:47 PM
This is Crystal at Ridgeline Plumbing. Dale is out on a job. What’s going on over there?
Crystal · 10:47 PM
Water heater is leaking all over the garage floor
Marcy · 10:48 PM
That needs looking at tonight or first thing. Can you shut off the cold inlet valve on top of the tank?
Crystal · 10:48 PM
Just did. It slowed right down
Marcy · 10:50 PM
Good. Dale has tomorrow 8–10 AM open. The service call is $129, credited against the repair.
Crystal · 10:50 PM
8 works. 4412 Vine St
Marcy · 10:51 PM
Booked, Marcy. Tomorrow, 8–10 AM, 4412 Vine St. You’ll get a text when the van is 20 minutes out.
Crystal · 10:51 PM
Sent to Dale · 10:51 PM

New job. Marcy Oliver, 4412 Vine St. Water heater leaking. Tomorrow 8–10 AM. $129 service call. She texted at 10:47 PM.

She’d have done that last night, while you were asleep.

01Where the phone actually is

Under a house. On a roof. In a crawlspace with both hands wet.

Roughly 27% of the calls to a small shop ring out. The homeowner with a flooded garage does not leave a voicemail. They call the next shop on the list.

Worse than the missed call is the silence after it. Estimates sent and never chased. Customers who bought once in 2022 and never heard from you again.

Line drawing of a workshop bench: a phone, a pipe wrench, work gloves, a notepad and a coffee mug
02What the silence costs

Plain arithmetic for a 2‑truck shop.

Calls a month120
Ring out unanswered27%
Calls nobody picks up32
Of those, 1 in 4 would have booked8 jobs
Average ticket$850
Lost every month$6,800

Lost every year

$81,600

That is an example shop, not a promise. Your call volume, your ticket and your close rate produce your own number, and the Missed Money Report will do that math with your figures.

03What she will do for you

One employee, one memory, working both halves of the job.

She answers

  • A call rings out and she texts back in seconds, in your shop’s name.
  • She triages: burst pipe tonight, or a thermostat on Thursday.
  • She quotes from your Price Rules. $129 service call, $50 more after 6 PM, no mobile homes.
  • She offers real open slots from your Board, books, and sends the confirmation.
  • Same brain on your website widget and your inbox. Reminders the day before, review request the day after.

She goes and gets work

This is the half an answering service cannot do. Text her get me more jobs this week and she builds a Winback from your own records.

Winback · proposed segments
Estimates over $500, unanswered 5+ days14
Maintenance customers 12+ months overdue31
Jobs you turned down in July6

You read the draft, you tap once, she works the list. Then she reports back in dollars booked.

Every conversation she has makes the next Winback sharper. Nothing sends without your tap, and quiet hours are obeyed.

Line drawing of a work van parked in a driveway at night beside a house with the porch light on

Your van is home by 7. Crystal is not.

Nights, weekends, and the 20 minutes you get to eat dinner. She works the hours a receptionist is not there for, at a price a 2-truck shop can sign off on alone.

And she says what she is. Every caller is told they are texting with Crystal, the shop’s assistant, not with you.

04The price, next to theirs

$399 for 90 days. Then it ends by itself.

One product, one price: the 90-Day Pass. It includes the text number, every conversation across text, widget and email, scheduling, reminders, review requests, your customer database and Winbacks.

Nothing renews on its own. On day 90 Crystal stops, you keep your data, and the next 90 days is one payment. There is nothing to cancel.

Prices on the right are theirs, as published on their own pages and read in August 2026. They are good tools, built for shops with an office manager. Ours is built for the shop where the owner is the office.

Crystal Arbor
Answers, quotes, books, and chases your dead estimates. No contract. About $133 a month.
$399 / 90 days
Podium
Built for multi-location businesses with front-desk staff. Annual contract.
$399 / month
Weave
Plus a reported $500 to $750 to get set up.
$249–$399 / month
Housecall Pro
Missed-call text back sits in the Essentials tier. Move your operation onto it first.
$149 / month
Jobber
Text back at that tier, plus $29 a month for the receptionist add-on.
$139 / month
Rosie
Answers the phone, and stops there. No estimate chasing, no reactivation.
about $49 / month
05How it will work

14 days free, no card. Something answering on day one.

Step 1

She reads your site

Paste your website or Google listing. Crystal drafts your Price Rules and your service list in about 20 seconds. You correct what she got wrong.

Step 2

You switch one channel on

One line of code on your site, or forward your shop email. Crystal starts answering the same evening, before any phone work.

Step 3

The text number clears

US carriers register a shop before it can text, which usually takes about 7 business days. We file the night you start and email you when it clears.

Step 4

You read the Receipt

Conversations handled, jobs booked, dollars booked. If your 14 days were quiet, the Receipt says so plainly instead of dressing it up.

Crystal is not answering yet

She opens for her first shops soon.

There is nothing to sign on this page and no address to hand over. Keep the link. When Crystal opens, you start on the free 14 days.

What the 90-Day Pass holds
Price
$399
Term
90 days
Free trial
14 days, no card
Text number
1, dedicated
Conversations
unlimited
Contract
none
Renews on its own
no