Crystal Arbor

For 1- to 5-truck home-service shops

Give callers a way to reach Crystal.

Crystal answers through your website widget or shared link. She quotes from your Price Rules, offers real open slots, and books into your Board. Missed-call text-back is not available yet.

14 days free, no card. Then $399 for 90 days, and nothing renews on its own.

Ridgeline Plumbing · text threadTonight
Missed call from (602) 555‑0134 · 10:47 PM
This is Crystal at Ridgeline Plumbing. Dale is out on a job. What’s going on over there?
Crystal · 10:47 PM
Water heater is leaking all over the garage floor
Marcy · 10:48 PM
That needs looking at tonight or first thing. Can you shut off the cold inlet valve on top of the tank?
Crystal · 10:48 PM
Just did. It slowed right down
Marcy · 10:50 PM
Good. Dale has tomorrow 8–10 AM open. The service call is $129, credited against the repair.
Crystal · 10:50 PM
8 works. 4412 Vine St
Marcy · 10:51 PM
Booked, Marcy. Tomorrow, 8–10 AM, 4412 Vine St. Your job is on Dale’s Board.
Crystal · 10:51 PM
Sent to Dale · 10:51 PM

New job. Marcy Oliver, 4412 Vine St. Water heater leaking. Tomorrow 8–10 AM. $129 service call. She texted at 10:47 PM.

The call rang out. The job got booked anyway.

01Where the phone actually is

Under a house. On a roof. In a crawlspace with both hands wet.

Roughly 27% of the calls to a small shop ring out. The homeowner with a flooded garage does not leave a voicemail. They call the next shop on the list.

Worse than the missed call is the silence after it. Estimates sent and never chased. Customers who bought once in 2022 and never heard from you again.

Line drawing of a workshop bench: a phone, a pipe wrench, work gloves, a notepad and a coffee mug
02What the silence costs

Plain arithmetic for a 2‑truck shop.

Calls a month120
Ring out unanswered27%
Calls nobody picks up32
Of those, 1 in 4 would have booked8 jobs
Average ticket$850
Lost every month$6,800

Lost every year

$81,600

That is an example shop, not a promise. Your call volume, your ticket and your close rate produce your own number.

Do the math with my figures
03What she will do for you

One employee, one memory, working both halves of the job.

She answers

  • She answers callers on your website widget or shared Crystal link, in your shop’s name.
  • She triages: burst pipe tonight, or a thermostat on Thursday.
  • She quotes from your Price Rules. $129 service call, $50 more after 6 PM, no mobile homes.
  • She offers real open slots from your Board, books, and sends the confirmation.
  • SMS and email forwarding are not available yet. Do not forward your shop phone or inbox to Crystal.

She drafts a Winback

Open get me more jobs this week and Crystal proposes Winback drafts from your own records. Sending is not available yet.

Winback · proposed segments
Estimates over $500, unanswered 5+ days14
Maintenance customers 12+ months overdue31
Jobs you turned down in July6

These are sample segments, not customer results. Crystal can save drafts, but she does not send them yet.

Every conversation she has adds to your customer records. Winback drafts stay in the app; no messages are sent.

Line drawing of a work van parked in a driveway at night beside a house with the porch light on

Your van is home by 7. Crystal is not.

Nights, weekends, and the 20 minutes you get to eat dinner. She works the hours a receptionist is not there for, at a price a 2-truck shop can sign off on alone.

And she says what she is. Every caller is told they are texting with Crystal, the shop’s assistant, not with you.

04The price, next to theirs

$399 for 90 days. Then it ends by itself.

One product, one price: the 90-Day Pass. Crystal answers through your website widget or shared link, quotes, and books into your Board. SMS, email forwarding, automatic reminders, review requests and Winback sending are not available yet.

Nothing renews on its own. On day 90 Crystal stops, you keep your data, and the next 90 days is one payment. There is nothing to cancel.

Prices on the right are theirs, as published on their own pages and read in August 2026. They are good tools, built for shops with an office manager. Ours is built for the shop where the owner is the office.

Crystal Arbor
Answers and books through your widget or shared link. Winback drafts only; no sending. No contract. About $133 a month.
$399 / 90 days
Podium
Built for multi-location businesses with front-desk staff. Annual contract.
$399 / month
Weave
Plus a reported $500 to $750 to get set up.
$249–$399 / month
Housecall Pro
Missed-call text back sits in the Essentials tier. Move your operation onto it first.
$149 / month
Jobber
Text back at that tier, plus $29 a month for the receptionist add-on.
$139 / month
Rosie
Answers the phone, and stops there. No estimate chasing, no reactivation.
about $49 / month
05How it will work

14 days free, no card. Something answering on day one.

Step 1

She reads your site

Paste your website or Google listing. Crystal drafts your Price Rules and your service list in about 20 seconds. You correct what she got wrong.

Step 2

You switch one channel on

Install the widget with 1 line of code, or share your Crystal link. No website needed for the link.

Step 3

Use the working web channel

SMS and missed-call text-back are not available yet. We are not submitting carrier registrations. Use the widget or shared link instead.

Step 4

You read the Receipt

Conversations handled, jobs booked, dollars booked. If your 14 days were quiet, the Receipt says so plainly instead of dressing it up.

Crystal is open

Put her on your website tonight.

Your number first, then the transcript, then your email. That is the whole signup: no card, no password, no phone call. Confirm your Price Rules, then share your link or install the widget.

What the 90-Day Pass holds
Price
$399
Term
90 days
Free trial
14 days, no card
Text number
not available yet
Conversations
unlimited
Contract
none
Renews on its own
no